What "Useful AI" actually means for CRM
6 min read
Learn more →The Microsoft partner that understands your business from the inside ..
The full stack: CRM, ERP, Low-code, Modern Workplace, and AI.
Where we help
Solve the problems slowing your teams down
Sales
Centralize customer data and automate follow-ups so your team spends time selling, not chasing spreadsheets.
More →Customer Service
Improve case visibility and response times with a unified view of every customer interaction.
More →Contact Center
Unify channels and intelligently route interactions to the right person at the right time.
More →Intelligent Automation
Reduce manual, repetitive tasks with workflows that run reliably in the background.
More →ESG & Reporting
Meet EU CSRD / ESRS compliance requirements with structured, auditable reporting.
More →Trusted by leaders around the world
PKO LeasingPepcoColonnadeNsureLewiatanCIECH
Success story
PKO Leasing saves 550+ hours a month
By centralizing customer data and automating manual workflows, PKO Leasing cut hundreds of hours of repetitive work every month and lifted their NPS by 5 points.
Read the case550+hours saved monthly
+5NPS points
100%data centralized
What we do
One partner, four capability areas
Dynamics 365
Enterprise CRM built for sales, service and operations.
Power Platform
Low-code apps, automation and dashboards.
Copilot
AI assistants embedded across your business tools.
Cloud & AI
Azure foundations, data platforms and governance.
The SWO Finops CARE philosophy
How we work with you
01
Client-centric
We focus on real needs first — technology comes second.
02
Agile
We work iteratively with fast feedback and no surprises.
03
Result-driven
Clear goals, measured outcomes, real business value.
04
Excellence
Technical quality delivered to Microsoft standards.
Customer testimonials
Don't just take our word for it
“SWO Finops delivered over 550 hours of monthly time savings and lifted our NPS by 5 points.”
“A partner that actually understands our business. Right the first time, exactly as promised.”
“Their agile approach meant we saw value in weeks, not quarters.”
The SWO Finops Group
Our People. Our Clients. End Users.
SWO Finops
Primary Microsoft integrator for enterprise CRM and AI.
Atteli
Low-code solutions tailored for the mid-market.
Power PRM
Partner relationship management, done right.
Power ESRS
EU CSRD / ESRS compliance reporting made simple.
Insights
From the SWO Finops blog
Copilot in Dynamics 365: a practical rollout guide
8 min read
Learn more →Automation that pays for itself in a quarter
5 min read
Learn more →Ready for better systems and happier people?
Tell us where your teams get stuck. We'll show you what “right the first time” looks like.
Talk to us